Cimarelli’s Laurel Plumbing

Cimarelli's Plumbing shows a mixed but generally positive track record across 40 reviews spanning 2007–2024. The company excels in technical expertise and problem-solving (82/100), with many customers praising quick diagnosis and efficient repairs. Professionalism scores 76/100, reflecting strong punctuality and responsiveness, though several negative reviews cite rude technicians and dismissive... Read more

Cimarelli's Plumbing shows a mixed but generally positive track record across 40 reviews spanning 2007–2024. The company excels in technical expertise and problem-solving (82/100), with many customers praising quick diagnosis and efficient repairs. Professionalism scores 76/100, reflecting strong punctuality and responsiveness, though several negative reviews cite rude technicians and dismissive attitudes. Project completion is solid at 78/100, with most jobs finished as promised, but a few instances of incomplete work or callback issues. Pricing is the weakest dimension at 68/100—while many customers report fair and competitive rates, multiple reviews highlight overcharging, high markups on parts, and aggressive payment demands that damaged customer relationships. The company's family-owned heritage and long history (since 1925) are frequently cited as strengths, but recent reviews (2012–2024) show a decline in consistency, particularly after Reuben became part-owner. Read less