49er Rooter & Drain Service

49er Rooter has a generally positive reputation among customers who were able to reach them, with multiple reviewers praising Mike and his crew for fair pricing, courteous communication, and follow-through on jobs including emergency situations. However, the single most recent substantive review (2021) is a 1-star account of complete non-responsiveness — no returned voicemail, no reply to two em... Read more

49er Rooter has a generally positive reputation among customers who were able to reach them, with multiple reviewers praising Mike and his crew for fair pricing, courteous communication, and follow-through on jobs including emergency situations. However, the single most recent substantive review (2021) is a 1-star account of complete non-responsiveness — no returned voicemail, no reply to two emails — which is a meaningful red flag for professionalism and project completion, as the job never even began. The bulk of positive reviews are dated between 2008 and 2020, with the most recent usable positive review from mid-2020, raising concerns about whether current service quality matches historical performance. The 'unknown' review from 2016 was excluded from scoring as it contains no usable content. Overall, the contractor appears capable and well-regarded when engaged, but responsiveness appears to be an inconsistent and potentially worsening issue. Read less