Presidential Drain Cleaning and Plumbing

Presidential Drain Cleaning and Plumbing has an overwhelmingly negative review profile across all four scored dimensions. The dominant pattern across 72 reviews is a contractor that collects service fees — typically a $75 home warranty deductible — and then fails to complete work, goes unresponsive, or abandons jobs mid-service. Professionalism is severely damaged by repeated accounts of ruden... Read more

Presidential Drain Cleaning and Plumbing has an overwhelmingly negative review profile across all four scored dimensions. The dominant pattern across 72 reviews is a contractor that collects service fees — typically a $75 home warranty deductible — and then fails to complete work, goes unresponsive, or abandons jobs mid-service. Professionalism is severely damaged by repeated accounts of rudeness, no-shows, missed appointments, unreturned calls, and the owner personally hanging up on or dismissing customers. Project completion is the most critically scored dimension, with dozens of reviews describing unfinished repairs, broken items left unfixed, and jobs closed fraudulently in the warranty system without any work being performed. Pricing concerns are significant, with multiple reviewers alleging double-billing of both the homeowner and the warranty company, grossly inflated out-of-pocket charges, and refusal to provide itemized invoices. The small cluster of positive reviews (approximately 13 out of 72) describes a competent and friendly technician, suggesting inconsistent performance rather than uniform incompetence, but these positive experiences are heavily outnumbered and do not meaningfully offset the pattern of harm documented across the majority of reviews. Read less