On-Point Plumbing & Handyman Services

The overwhelming majority of reviews describe deeply negative experiences with On-Point, including allegations of dishonesty, theft of payment, abandoned jobs, and faulty or non-existent work. Professionalism scores are severely dragged down by multiple accounts of unresponsiveness, ghosting, and unprofessional behavior from a technician named Lee. Project completion is the most damning dimension,... Read more

The overwhelming majority of reviews describe deeply negative experiences with On-Point, including allegations of dishonesty, theft of payment, abandoned jobs, and faulty or non-existent work. Professionalism scores are severely dragged down by multiple accounts of unresponsiveness, ghosting, and unprofessional behavior from a technician named Lee. Project completion is the most damning dimension, with multiple reviewers explicitly stating that paid work was never finished, never started, or left in worse condition than before. Only two reviews — both lacking specific detail — provide positive signals, and these are insufficient to meaningfully offset the volume and severity of the negative accounts. The two positive reviews are notably brief and generic compared to the highly detailed negative ones, which further reduces their weight. Read less