Mr. Rooter Plumbing of Santa Clarita

Only two reviews exist for this contractor, making any score highly unreliable. The most substantive review (1-star) describes serious concerns: alleged gross overcharging for less than 5 hours of work totaling $4,000, a failure to respond to complaints, non-responsiveness to a BBB complaint, and a second name on the invoice for a worker who was not present. The 5-star review is a retraction of th... Read more

Only two reviews exist for this contractor, making any score highly unreliable. The most substantive review (1-star) describes serious concerns: alleged gross overcharging for less than 5 hours of work totaling $4,000, a failure to respond to complaints, non-responsiveness to a BBB complaint, and a second name on the invoice for a worker who was not present. The 5-star review is a retraction of the 1-star review by the same customer, Brian Culbertson, who states the owner resolved the overcharge dispute with a partial refund — but this does not erase the underlying pricing and professionalism concerns. Project completion was technically achieved but marred by the billing dispute and lack of follow-up communication. With only two reviews from the same individual, no reliable WW Score can be produced. Read less