Dan Ruffner Plumbing

Plumbing by Kirk receives consistently strong feedback across all four scored dimensions, with professionalism being a standout trait — reviewers repeatedly cite punctuality, courteous communication, and a willingness to walk customers through fixes for free via phone or video call. Project completion scores well, with most jobs described as fully resolved in a single visit, though one 1-star re... Read more

Plumbing by Kirk receives consistently strong feedback across all four scored dimensions, with professionalism being a standout trait — reviewers repeatedly cite punctuality, courteous communication, and a willingness to walk customers through fixes for free via phone or video call. Project completion scores well, with most jobs described as fully resolved in a single visit, though one 1-star review from 2015 describes a technician leaving without verifying work, causing water damage and then denying responsibility — a serious flag that tempers the otherwise strong record. Pricing is generally viewed as fair and competitive, with one reviewer noting a $200 savings over a competitor's quote, though one reviewer expressed mild dissatisfaction that the company moved away from hourly billing. Experience scores are high, supported by multiple accounts of technicians diagnosing and solving problems that other companies failed to resolve. Nine blank reviews with only a star rating were excluded from dimension scoring as they provided no usable data. Read less