Craig Stone Plumbing

The review set is deeply mixed, with strong positive experiences from loyal customers offset by serious negative incidents. Professionalism is the most contested dimension: multiple reviewers praise Craig and his crew as friendly, responsive, and reliable, but one review describes a hit-and-run incident with a company vehicle followed by deliberate avoidance of contact, and another describes a con... Read more

The review set is deeply mixed, with strong positive experiences from loyal customers offset by serious negative incidents. Professionalism is the most contested dimension: multiple reviewers praise Craig and his crew as friendly, responsive, and reliable, but one review describes a hit-and-run incident with a company vehicle followed by deliberate avoidance of contact, and another describes a contractor who 'completely lost it' during a pricing dispute — both serious red flags. Project completion scores are dragged down by one reviewer reporting a job that took four times the estimated duration, upside-down valve fittings, and exposed drywall cuts, though several other reviewers explicitly confirm work was finished on time. Pricing concerns are notable, with one detailed account of alleged time-padding at $99/hour and an attempted $125 charge for a warranty visit with no work performed. Experience scores reflect genuinely skilled work praised by multiple customers over many years, tempered by at least one account of visibly poor workmanship. Read less