Bob’s Rooter & Plumbing

Bob's Rooter & Plumbing has a strong base of loyal, long-term customers who consistently praise the family team's professionalism, punctuality, and technical skill across a wide range of plumbing jobs. However, a meaningful cluster of negative reviews — spanning multiple years — raises serious concerns about reliability, with multiple reviewers citing no-shows, chronic lateness, and jobs left ... Read more

Bob's Rooter & Plumbing has a strong base of loyal, long-term customers who consistently praise the family team's professionalism, punctuality, and technical skill across a wide range of plumbing jobs. However, a meaningful cluster of negative reviews — spanning multiple years — raises serious concerns about reliability, with multiple reviewers citing no-shows, chronic lateness, and jobs left incomplete or improperly finished. Pricing is generally viewed as fair and transparent by satisfied customers, but at least two negative reviewers felt they were pushed toward unnecessary and expensive work. Project completion is the most contested dimension: while many reviews describe thorough, complete work, several explicitly describe unfinished jobs, failed callbacks, and in one case a fraudulent invoice for work never performed. The score reflects a contractor with genuine strengths but a documented and recurring pattern of service failures that cannot be dismissed as isolated incidents. Read less