Rooter Solutions Plumbers San Jose

Rooter Solutions receives strong praise across most reviews for punctuality, courteous technicians, and professional conduct, driving a solid professionalism score. However, two notable negative reviews — one alleging bait-and-switch pricing and one citing false advertising on coupons — significantly drag down the pricing dimension, which is the weakest area. Project completion is mixed: the m... Read more

Rooter Solutions receives strong praise across most reviews for punctuality, courteous technicians, and professional conduct, driving a solid professionalism score. However, two notable negative reviews — one alleging bait-and-switch pricing and one citing false advertising on coupons — significantly drag down the pricing dimension, which is the weakest area. Project completion is mixed: the majority of jobs were completed successfully and thoroughly, but one review explicitly describes a half-done job, a drain re-clogging within a day, and a failed callback — a serious completion failure. Experience scores moderately well, with multiple reviews citing thorough inspections, camera work, and technically sound solutions, though the failed unclog in one review and the inability to fix a problem in another temper the score. Overall, the business performs well in most cases but has documented patterns of pricing transparency issues and at least one clear service failure. Read less