Robin & Son’s Plumbing

This contractor presents a deeply mixed picture across all four dimensions. On the positive side, one reviewer praised Robin's persistence in sourcing a discontinued shower valve after other plumbers failed, and another highlighted efficient water heater installation completed ahead of schedule. However, these positives are significantly offset by two strongly negative reviews: one alleging an att... Read more

This contractor presents a deeply mixed picture across all four dimensions. On the positive side, one reviewer praised Robin's persistence in sourcing a discontinued shower valve after other plumbers failed, and another highlighted efficient water heater installation completed ahead of schedule. However, these positives are significantly offset by two strongly negative reviews: one alleging an attempt to charge a customer for a broken company tool and a questionable upsell diagnosis, and another describing poor communication, a billing dispute over an unnecessary two-person store run, and hourly charges perceived as exploitative. Project completion is also dinged by the first reviewer noting Robin failed to return to complete a promised drain trap installation after being paid in full. Pricing and professionalism concerns appear in the majority of reviews, pulling scores down considerably. Read less