Riviera Plumbing

Riviera Plumbing has a strong base of positive reviews praising punctuality, communication, technical skill, and fair pricing across many years of service. However, two credible and detailed 1-star reviews — one from 2023 and one from 2024 — describe a serious pattern of abandoned work, unresponsiveness after initial visits, and unresolved damage (a hole left in a wall), which significantly we... Read more

Riviera Plumbing has a strong base of positive reviews praising punctuality, communication, technical skill, and fair pricing across many years of service. However, two credible and detailed 1-star reviews — one from 2023 and one from 2024 — describe a serious pattern of abandoned work, unresponsiveness after initial visits, and unresolved damage (a hole left in a wall), which significantly weighs down the Project Completion score. These negative reviews are not outliers; they describe nearly identical failure modes, suggesting a recurring issue with follow-through on complex or multi-visit jobs. The Professionalism score is also modestly penalized because the same reviews cite Cuyler going silent on clients, which directly contradicts the communication praise seen in positive reviews. Pricing and Experience scores remain relatively strong as no negative reviewer disputed cost or skill level — only follow-through. Read less