Acme Detection

Acme Detection, led by Gary Fuller, receives overwhelmingly positive feedback across all four dimensions, with particular praise for punctuality, responsiveness, technical expertise in leak detection, and fair pricing. Multiple reviewers across many years highlight Gary's ability to quickly and accurately locate difficult leaks, his willingness to go above and beyond (e.g., stopping by job sites u... Read more

Acme Detection, led by Gary Fuller, receives overwhelmingly positive feedback across all four dimensions, with particular praise for punctuality, responsiveness, technical expertise in leak detection, and fair pricing. Multiple reviewers across many years highlight Gary's ability to quickly and accurately locate difficult leaks, his willingness to go above and beyond (e.g., stopping by job sites unprompted, spending extended time on the phone advising customers), and his team's courteous and professional demeanor. However, five negative reviews introduce meaningful concern: one describes bait-and-switch pricing and threatening communications, one details a contractor ignoring explicit client instructions and damaging flooring, one reports a technician walking off a job over a mask dispute, one describes sluggish communication and poor business operations, and one reports the leak was never found and another company had to be called. These negative reviews prevent top-tier scores across all dimensions. Additionally, three reviews appear to be near-identical duplicates posted within a short window, which raises a fake review flag and reduces confidence in the raw positive signal. Read less