Able Restoration

Able Restoration shows a deeply mixed track record across all dimensions. Professionalism scores are dragged down significantly by multiple explicit complaints of rudeness, unresponsiveness, and poor customer service, though a handful of older reviews praise specific staff members like Robert Howe for communication and courtesy. Project completion is a serious concern — reviews describe mismatch... Read more

Able Restoration shows a deeply mixed track record across all dimensions. Professionalism scores are dragged down significantly by multiple explicit complaints of rudeness, unresponsiveness, and poor customer service, though a handful of older reviews praise specific staff members like Robert Howe for communication and courtesy. Project completion is a serious concern — reviews describe mismatched paint, botched wallpaper installation, a sofa improperly reassembled, pipes that failed within a year, and weeks-long delays, offsetting the few reviews that describe clean and complete work. Pricing drew explicit criticism including a surprise $2,500 additional charge after job completion and a $200–$500 estimate fee described as outrageous. Experience scores reflect a split between competent finished carpentry and efficient water damage remediation on one hand, and poor subcontractor workmanship and a pipe repair failure on the other. Read less