Aaron’s Plumbing and Home Repair

A&A / Aaron's Plumbing demonstrates strong overall performance across a large review base, with consistent praise for punctuality, friendliness, and responsiveness spanning nearly a decade of reviews. Project completion scores well due to frequent mentions of same-day service, jobs finished on schedule, and clean worksite practices, though one notable negative review describes abandoned drywall, u... Read more

A&A / Aaron's Plumbing demonstrates strong overall performance across a large review base, with consistent praise for punctuality, friendliness, and responsiveness spanning nearly a decade of reviews. Project completion scores well due to frequent mentions of same-day service, jobs finished on schedule, and clean worksite practices, though one notable negative review describes abandoned drywall, unresolved callbacks, and a cashed check after a disputed service call — a serious drag on completion confidence. Pricing is the weakest dimension: while many reviewers call costs reasonable or competitive, multiple credible 1-star reviews cite a $165–$185 surprise service fee, an invoice sent for work never performed, and one reviewer who obtained the same work for 40% less — these are specific, detailed complaints that cannot be dismissed. Professionalism scores are tempered by two credible negative reviews describing dishonest scheduling practices, a technician sharing private client information with neighbors, and an owner who never returned calls after a dispute. Experience scores are solid, with multiple reviewers citing skilled diagnostics, complex jobs completed well, and technically sound installations, offset by one detailed account of unnecessary drywall demolition and failure to use basic leak-detection tools. Read less