The Neighborhood Plumber

The Neighborhood Plumber demonstrates strong overall performance with a WW Score of 82.3. Professionalism is a clear strength (87.2), with extensive evidence of punctuality, courteous communication, and responsive customer service across 89 reviews. Technical experience and skill level are also well-documented (85.4 across 71 mentions), with customers consistently praising knowledgeable technician... Read more

The Neighborhood Plumber demonstrates strong overall performance with a WW Score of 82.3. Professionalism is a clear strength (87.2), with extensive evidence of punctuality, courteous communication, and responsive customer service across 89 reviews. Technical experience and skill level are also well-documented (85.4 across 71 mentions), with customers consistently praising knowledgeable technicians and quality workmanship. Project completion shows solid performance (81.8) though with slightly more variability—most jobs are completed successfully, but a few reviews document incomplete work or follow-up issues. Pricing is the weakest dimension (76.5), with mixed feedback: many customers praise fair and reasonable rates, but several reviews explicitly mention higher-than-expected costs, lack of upfront pricing transparency, and pricing that exceeded competitor quotes by significant margins. Read less