P Femenia & Sons

P. Femenia & Sons has a deeply mixed record across a large review set spanning over a decade. Professionalism scores moderately due to a strong pattern of positive interactions with individual technicians (Derek, Marvin, Campbell, Will, Ron) praised for courtesy, punctuality, and care, but significantly dragged down by multiple serious complaints about unfriendly billing staff, poor communication,... Read more

P. Femenia & Sons has a deeply mixed record across a large review set spanning over a decade. Professionalism scores moderately due to a strong pattern of positive interactions with individual technicians (Derek, Marvin, Campbell, Will, Ron) praised for courtesy, punctuality, and care, but significantly dragged down by multiple serious complaints about unfriendly billing staff, poor communication, unanswered follow-up emails, and dismissive office behavior. Pricing is the weakest dimension, with multiple reviewers explicitly citing hidden charges, undisclosed travel time fees, surprise invoices hundreds of dollars over quotes, and inflexibility when billing disputes arose — though a handful of reviews praised fair or competitive pricing. Project completion is middling: many jobs were completed well and promptly, but several reviews describe abandoned or incomplete work, unresolved citations, open ceilings left unattended, and failure to return after initial visits. Experience scores reasonably well, as the technical quality of the plumbers' actual workmanship is frequently praised even by dissatisfied customers, though one recurring reviewer noted repeated new problems emerging after each visit. Read less