Marin Roto-Rooter

Marin Roto-Rooter demonstrates strong professionalism and technical expertise, with technicians consistently praised for friendliness, punctuality, and problem-solving ability. However, the company is significantly hampered by serious project completion and pricing concerns. Multiple reviews document incomplete work, service failures, no-shows, poor follow-up, and aggressive upselling tactics. Pri... Read more

Marin Roto-Rooter demonstrates strong professionalism and technical expertise, with technicians consistently praised for friendliness, punctuality, and problem-solving ability. However, the company is significantly hampered by serious project completion and pricing concerns. Multiple reviews document incomplete work, service failures, no-shows, poor follow-up, and aggressive upselling tactics. Pricing complaints are substantial, with customers reporting charges of $929, $1,600, and $18,000 for work that competitors completed for a fraction of the cost. While recent reviews (past 12 months) are overwhelmingly positive, older reviews reveal a troubling pattern of service failures and customer dissatisfaction that suggests inconsistency in quality and reliability. Read less