Zacks Plumbing

Zack's Plumbing demonstrates strong professionalism, responsiveness, and technical skill across most reviews, with consistent praise for punctuality, friendliness, and quality workmanship. However, the WW Score is significantly depressed by serious project completion failures documented in 4 detailed negative reviews (from 2022–2024) describing incomplete work, lack of follow-up, refusal to warr... Read more

Zack's Plumbing demonstrates strong professionalism, responsiveness, and technical skill across most reviews, with consistent praise for punctuality, friendliness, and quality workmanship. However, the WW Score is significantly depressed by serious project completion failures documented in 4 detailed negative reviews (from 2022–2024) describing incomplete work, lack of follow-up, refusal to warranty repairs, and unethical behavior. While recent 2025 reviews are uniformly positive, the pattern of unresolved complaints and the contractor's apparent name change (to Water Heater Solutions & Plumbing) to distance from prior complaints raises credibility concerns. The score reflects a contractor with genuine technical ability but a troubling track record of abandoning difficult jobs and poor accountability. Read less