WB Plumbing

This contractor shows strong technical execution and project completion (85/100), with multiple reviews praising fast diagnosis, efficient work, and follow-through on callbacks. Professionalism is solid (72/100) with consistent mentions of responsiveness and politeness. However, pricing is a critical weakness (35/100), with two detailed 1-star reviews from 2021 and earlier alleging significant ove... Read more

This contractor shows strong technical execution and project completion (85/100), with multiple reviews praising fast diagnosis, efficient work, and follow-through on callbacks. Professionalism is solid (72/100) with consistent mentions of responsiveness and politeness. However, pricing is a critical weakness (35/100), with two detailed 1-star reviews from 2021 and earlier alleging significant overcharging, inflated labor rates, parts markup without receipts, and refusal to provide documentation. The positive reviews (5 from 2018–2021) lack pricing detail, while the negative reviews provide specific dollar amounts and allegations of systematic deception. This stark polarity, combined with explicit accusations of fake 5-star reviews from friends/family, suggests real customer dissatisfaction masked by selective positive testimonials. Read less