Pro Roto

Pro Roto earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning 2017 to 2025. Professionalism is the most frequently praised attribute, with dozens of reviewers explicitly noting punctuality, courteous communication, shoe covers, callbacks, and respectful attitudes toward customers including elderly and vulnerable clients. Project complet... Read more

Pro Roto earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning 2017 to 2025. Professionalism is the most frequently praised attribute, with dozens of reviewers explicitly noting punctuality, courteous communication, shoe covers, callbacks, and respectful attitudes toward customers including elderly and vulnerable clients. Project completion is also very strong, with numerous reviews describing same-day or next-day service, jobs finished as promised, thorough cleanup, and follow-through on callbacks and re-visits when work was not fully resolved. Experience scores are high, with many reviewers praising diagnostic accuracy, creative problem-solving, camera inspections, and technical knowledge across complex jobs including sewer replacements, hydrojetting, and legacy pipe systems. Pricing scores well but is tempered by two negative reviews: one describing a high-pressure upsell attempt and a price described as steep for a Saturday call, and another noting an estimate roughly double competitors, though the owner followed up and explained the discrepancy. Read less