Cabrillo Plumbing

Cabrillo Plumbing scores strongly on professionalism, with an overwhelming number of reviewers across many years praising punctuality, courteous technicians, clean work habits (booties, floor runners, cleanup), clear communication, and advance arrival notifications. Project completion is generally solid — most jobs are finished as promised, with a handful of notable exceptions including one inst... Read more

Cabrillo Plumbing scores strongly on professionalism, with an overwhelming number of reviewers across many years praising punctuality, courteous technicians, clean work habits (booties, floor runners, cleanup), clear communication, and advance arrival notifications. Project completion is generally solid — most jobs are finished as promised, with a handful of notable exceptions including one instance of work not strapped to code and a refusal to return to fix it, one drain that re-blocked immediately after clearing, and a few cases where jobs were not completed on the first visit. Experience scores moderately well, with many reviewers citing knowledgeable technicians who diagnosed problems accurately and solved complex issues; however, several credible negative reviews describe misdiagnoses, unnecessary upselling, and at least two cases where a second plumber contradicted Cabrillo's assessment entirely. Pricing is the company's most significant weakness and the primary driver of score suppression — an exceptionally high volume of reviewers across the entire review history explicitly describe prices as very high, outrageous, or double competitors' quotes, with multiple reviewers declining work or switching companies due to cost, and the company's flat-rate pricing model drawing repeated criticism for opacity. Read less