Cabrillo Plumbing Heating  and Air

Cabrillo Plumbing scores very strongly on professionalism, project completion, and experience, with an overwhelming volume of reviews praising technicians — especially Randy, Matthew, Frank, Robert, and Brian — for punctuality, friendliness, clear communication, and thorough workmanship across a wide range of plumbing and HVAC jobs. Project completion is consistently highlighted, with reviewer... Read more

Cabrillo Plumbing scores very strongly on professionalism, project completion, and experience, with an overwhelming volume of reviews praising technicians — especially Randy, Matthew, Frank, Robert, and Brian — for punctuality, friendliness, clear communication, and thorough workmanship across a wide range of plumbing and HVAC jobs. Project completion is consistently highlighted, with reviewers noting jobs finished same-day or next-day, follow-through on complex multi-day installs, and technicians going above and beyond to resolve unexpected complications. Experience scores are similarly high, with multiple reviewers specifically calling out technical knowledge, problem-solving ability, and skill in diagnosing difficult or unusual issues. However, pricing is a meaningful drag on the overall score: multiple independent reviewers across different years explicitly describe Cabrillo as expensive or overpriced, with several citing specific instances of quotes they considered excessive (e.g., $961 for a two-hour faucet install, $800 to snake three drains, $13,000 quote vs. a $1,500 verbal estimate, and a garbage disposal labor charge described as 'absolutely ridiculous'), and one reviewer alleging a significant discrepancy between a verbal estimate and a final written quote. While many satisfied customers acknowledge the premium pricing and consider it worth it for quality, the negative pricing signals are too consistent and specific to ignore. Read less