Boudreau Plumbing & Heating

Boudreau Plumbing and Heating has a strong and well-documented track record across professionalism, project completion, and technical experience, with the vast majority of reviewers praising timely arrivals, courteous technicians, and successful resolution of complex plumbing and HVAC problems. The professionalism score is tempered by a handful of credible negative reviews describing rude technici... Read more

Boudreau Plumbing and Heating has a strong and well-documented track record across professionalism, project completion, and technical experience, with the vast majority of reviewers praising timely arrivals, courteous technicians, and successful resolution of complex plumbing and HVAC problems. The professionalism score is tempered by a handful of credible negative reviews describing rude technicians, a no-show appointment, and one instance of a sales-oriented approach that felt manipulative. Pricing is the weakest dimension: while many reviewers describe fair or competitive pricing, a meaningful minority of reviews explicitly call out overcharging, inflated labor rates, quotes that changed after work began, and part markups well above market rates — these are specific, credible complaints that significantly drag the pricing score down. Project completion scores well overall, with most jobs described as fully resolved, though a few reviews note follow-up issues such as a repair that failed within a year and one instance of a plumber leaving without completing a job. Experience scores strongly, with numerous reviewers citing knowledgeable diagnostics, creative problem-solving, and technicians who explained their work clearly. Read less