Overview of Company Customer Sentiment Analysis in May
Steve and AAA Fix it Now receive consistently strong praise across all four scored dimensions, with particular standouts in professionalism and project completion. Multiple reviewers highlight his responsiveness — calling back within 10 minutes, arriving same-day, and even returning to a job site after leaving to help a customer with an unrelated issue — painting a picture of a highly reliable... Read more
Steve and AAA Fix it Now receive consistently strong praise across all four scored dimensions, with particular standouts in professionalism and project completion. Multiple reviewers highlight his responsiveness — calling back within 10 minutes, arriving same-day, and even returning to a job site after leaving to help a customer with an unrelated issue — painting a picture of a highly reliable and customer-focused operator. His experience and problem-solving ability are explicitly praised across several reviews, most notably in a case where he identified and resolved a drainage issue that other plumbers had misdiagnosed as a $4,000+ re-routing job, charging under $300. Pricing is noted positively in four reviews, with language like 'fair,' 'affordable,' and 'not out to gouge,' supporting a strong but not perfect price score. The primary caveat is that all reviews are between 6 and 12 years old, which significantly limits confidence in how well these scores reflect current performance. Read less