Security Plumbing & Drains

This plumbing company shows significant performance issues across multiple dimensions. Professionalism is severely compromised by documented rudeness, unprofessional behavior, lateness, and poor workplace conduct (dirty shoes, leaving debris on customer property). Pricing practices directly contradict stated company policy, with customers reporting substantial overcharges and unclear discount appl... Read more

This plumbing company shows significant performance issues across multiple dimensions. Professionalism is severely compromised by documented rudeness, unprofessional behavior, lateness, and poor workplace conduct (dirty shoes, leaving debris on customer property). Pricing practices directly contradict stated company policy, with customers reporting substantial overcharges and unclear discount application. Project completion shows mixed results—while one emergency repair was handled well, other jobs involved property damage and refusal to take responsibility. The one positive mention of technical skill and knowledge is heavily outweighed by systemic problems in customer service and business practices. Read less