Brothers Plumbing

Brothers Plumbing earns strong marks for technical skill and workmanship, with numerous reviewers citing knowledgeable technicians who correctly diagnosed complex problems, completed multi-part jobs thoroughly, and went above and beyond expectations. Professionalism scores are solid but meaningfully dragged down by a recurring pattern of no-shows, unanswered calls, and at least one incident of int... Read more

Brothers Plumbing earns strong marks for technical skill and workmanship, with numerous reviewers citing knowledgeable technicians who correctly diagnosed complex problems, completed multi-part jobs thoroughly, and went above and beyond expectations. Professionalism scores are solid but meaningfully dragged down by a recurring pattern of no-shows, unanswered calls, and at least one incident of intimidating behavior and a bait-and-switch on pricing. Project completion is similarly mixed: many jobs were finished quickly and well, but at least 6 distinct reviews describe appointments where the company simply never showed up or never called back, which is a serious reliability concern. Pricing is generally viewed as fair and reasonable by most reviewers, but two reviews cite unexpected charges or prices higher than quoted, preventing a higher score. Overall, the business demonstrates genuine capability when it shows up, but the no-show and communication failure pattern is consistent enough across multiple years to represent a real and documented risk. Read less