The Best Appliance Guy

This contractor has a severely damaged reputation driven primarily by catastrophic failures in project completion and professionalism. Across 60 reviews, 56 explicitly mention incomplete work, no-shows, failure to return calls, and abandoned projects—the core of the business model. Professionalism scores critically low (32/100) due to pervasive communication failures, broken appointments, and di... Read more

This contractor has a severely damaged reputation driven primarily by catastrophic failures in project completion and professionalism. Across 60 reviews, 56 explicitly mention incomplete work, no-shows, failure to return calls, and abandoned projects—the core of the business model. Professionalism scores critically low (32/100) due to pervasive communication failures, broken appointments, and dishonest behavior documented in 52 reviews. While a small subset of reviews (5 five-star ratings) praise his technical knowledge and friendliness when present, these are vastly outweighed by systematic patterns of non-completion, financial exploitation, and customer abandonment. The few positive experiences appear to be exceptions rather than the norm, and the consistency of complaints across a 9-year span (2011–2024) suggests structural business dysfunction rather than isolated incidents. Read less