Potter Plumbing

Potter Plumbing earns strong marks for professionalism, with numerous reviewers citing friendliness, punctuality, responsiveness, and respectful conduct across many years of reviews. Workmanship and technical skill are consistently praised, with specific callouts for attention to detail, problem-solving, and quality outcomes. Project completion is generally solid, though two notable negative revie... Read more

Potter Plumbing earns strong marks for professionalism, with numerous reviewers citing friendliness, punctuality, responsiveness, and respectful conduct across many years of reviews. Workmanship and technical skill are consistently praised, with specific callouts for attention to detail, problem-solving, and quality outcomes. Project completion is generally solid, though two notable negative reviews describe a canceled appointment with no rescheduling and a pricing dispute over an 'emergency' surcharge, which meaningfully drag down both the completion and pricing dimensions. Pricing is the weakest dimension: while several reviewers praise reasonable or under-estimate billing, one reviewer explicitly complained about a $1,200 charge at $300/hour framed as an emergency rate, and a long-term customer noted prices have become unaffordable for retirees. The score reflects a genuinely strong contractor with isolated but credible service and pricing concerns. Read less