Mission Plumbing

Mission Plumbing has a large and deeply divided review base. The majority of reviews praise responsiveness, friendliness, and professional conduct from individual technicians, which drives the professionalism score upward. However, a significant cluster of serious negative reviews — including multiple allegations of taking deposits and abandoning jobs, ghosting clients mid-project, and installin... Read more

Mission Plumbing has a large and deeply divided review base. The majority of reviews praise responsiveness, friendliness, and professional conduct from individual technicians, which drives the professionalism score upward. However, a significant cluster of serious negative reviews — including multiple allegations of taking deposits and abandoning jobs, ghosting clients mid-project, and installing equipment without required components (e.g., missing gas regulators on tankless heaters) — substantially drags down project completion and pricing scores. Pricing is mixed: many reviewers cite fair or reasonable costs, but several explicitly describe being overcharged, bait-and-switch pricing tactics, or double-billing relative to quoted amounts. Experience scores are moderate-to-good for routine jobs but are undermined by documented technical failures on more complex installations. The overall WW Score of 68.4 reflects a company with genuine strengths in day-to-day service but serious, recurring reliability and integrity concerns on larger or multi-stage projects. Read less