Rooters On Demand

All three reviews are strongly negative, painting a consistent picture of a contractor with serious deficiencies across every dimension. Professionalism is critically low: one technician arrived without tools and asked to borrow the customer's, another is accused of arriving in a private vehicle with no equipment, and a third review describes pressure tactics to avoid permits. Project completion i... Read more

All three reviews are strongly negative, painting a consistent picture of a contractor with serious deficiencies across every dimension. Professionalism is critically low: one technician arrived without tools and asked to borrow the customer's, another is accused of arriving in a private vehicle with no equipment, and a third review describes pressure tactics to avoid permits. Project completion is equally alarming, with one reviewer describing a $7,000 sewer replacement done incorrectly (pipe run uphill instead of downhill) and the company allegedly refusing to honor a 25-year warranty they issued. Pricing concerns include accusations of inflated quotes designed to extract money beyond what was necessary, with one customer finding a competitor completed the same job for less with no unnecessary extras. Experience scores are near-floor due to documented technical failures such as incorrect pipe grading on a major sewer job. The only reason scores are not absolute zero is to account for the small possibility of isolated incidents, but the pattern across all three reviews is deeply concerning. Read less