Rescue Rooter Plumbing

This contractor's review profile is overwhelmingly negative across all four scored dimensions. Professionalism is severely damaged by repeated no-shows, cancelled appointments without notice, rude technicians, and poor communication — with only one or two reviews offering any positive counterpoint. Pricing is a major red flag, with multiple explicit accounts of bait-and-switch tactics, dramatica... Read more

This contractor's review profile is overwhelmingly negative across all four scored dimensions. Professionalism is severely damaged by repeated no-shows, cancelled appointments without notice, rude technicians, and poor communication — with only one or two reviews offering any positive counterpoint. Pricing is a major red flag, with multiple explicit accounts of bait-and-switch tactics, dramatically inflated quotes upon arrival versus phone quotes, and deceptive pricing structures for services like video recording. Project completion is poor, with abandoned appointments, incomplete diagnostics, unnecessary damage caused during visits, and one extended job that left a yard torn up for weeks. Experience scores marginally higher due to two positive reviews praising specific technicians (Carlos), but is undercut by accounts of technicians lacking basic tools, cutting unnecessary holes, and failing to diagnose obvious issues. The two positive reviews are insufficient to offset the volume and severity of the negative feedback. Read less