Pacific Plumbing Systems

Pacific Plumbing Systems earns strong marks across all four dimensions, driven by a large volume of detailed, positive reviews spanning over a decade. Professionalism is well-documented with consistent praise for punctuality, communication, and clean workmanship, though it is meaningfully offset by several negative reviews citing a no-show appointment, rude technician behavior, and a dismissive of... Read more

Pacific Plumbing Systems earns strong marks across all four dimensions, driven by a large volume of detailed, positive reviews spanning over a decade. Professionalism is well-documented with consistent praise for punctuality, communication, and clean workmanship, though it is meaningfully offset by several negative reviews citing a no-show appointment, rude technician behavior, and a dismissive office response that included suggesting the customer 'find another plumber.' Pricing scores moderately well — several reviewers explicitly called fees reasonable or fair, but negative reviews flag undisclosed travel surcharges and a $98 diagnostic fee with no estimate delivered, which suppresses the score. Project completion is a clear strength, with many reviewers describing thorough, complete jobs and at least one instance of a warranty callback honored at no charge. Experience is consistently praised, with technicians like Todd, Alfonso, and Jesus repeatedly cited for skill, problem-solving, and technical knowledge across complex and older-home plumbing scenarios. Read less