Capelli Plumbing & Drain Cleaning

Capelli Plumbing has a strong and well-documented track record across professionalism, technical skill, and job completion, with the majority of reviewers praising punctuality, communication, and knowledgeable technicians. However, a meaningful cluster of negative reviews — spanning multiple years — raises legitimate concerns: repeated complaints about overcharging, no-shows, failure to return... Read more

Capelli Plumbing has a strong and well-documented track record across professionalism, technical skill, and job completion, with the majority of reviewers praising punctuality, communication, and knowledgeable technicians. However, a meaningful cluster of negative reviews — spanning multiple years — raises legitimate concerns: repeated complaints about overcharging, no-shows, failure to return calls, warranty disputes, and at least one instance of incomplete or shoddy work requiring a third-party fix. Pricing scores are tempered by several explicit complaints of excessive charges and misleading 'free estimate' advertising, even though many other customers praised fair and competitive pricing. Project completion is similarly mixed, with some reviews describing abandoned jobs, unresolved clogs requiring multiple return visits, and work left incomplete. The score reflects a business with genuine strengths but a pattern of inconsistency that prevents a higher rating. Read less