United HVAC Plumbing & Electric

United Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength, with 68 reviews explicitly praising punctuality, communication, politeness, and responsiveness—technicians consistently arrive on time and communicate clearly via text and phone. Project completion is solid across 62 mentions, with most jobs finished as promised, though a few sch... Read more

United Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength, with 68 reviews explicitly praising punctuality, communication, politeness, and responsiveness—technicians consistently arrive on time and communicate clearly via text and phone. Project completion is solid across 62 mentions, with most jobs finished as promised, though a few scheduling conflicts and follow-up issues were noted. Experience and technical skill are well-documented across 48 reviews, with customers highlighting quality workmanship and problem-solving ability. Pricing is the weakest dimension (79.0), with 32 mentions showing mixed feedback—while many customers praise competitive rates and fair quotes, others note prices are on the higher end compared to competitors, and aggressive follow-up marketing tactics were criticized. Read less