Stephen Plumbing Services

Stephen Plumbing Services demonstrates exceptional performance across all four dimensions, driven by overwhelmingly positive feedback from 74 usable reviews. Professionalism is the strongest dimension (92.5), with 68 mentions highlighting punctuality, responsiveness, courteous communication, and willingness to work outside normal hours. Project completion scores 89.0 across 61 mentions, with custo... Read more

Stephen Plumbing Services demonstrates exceptional performance across all four dimensions, driven by overwhelmingly positive feedback from 74 usable reviews. Professionalism is the strongest dimension (92.5), with 68 mentions highlighting punctuality, responsiveness, courteous communication, and willingness to work outside normal hours. Project completion scores 89.0 across 61 mentions, with customers consistently reporting jobs finished on time, follow-through on callbacks, and warranty-backed work. Experience scores 87.5 based on 48 mentions of skilled diagnostics, quality workmanship, and problem-solving ability. Pricing scores 82.0 across 32 mentions—notably lower than other dimensions—reflecting customer perception of fair value, though some reviews note competitive pricing rather than exceptional bargains. The single 1-star review (2017-07-07) citing bad price and poor service stands as a clear outlier and does not materially impact the overall score given the volume of positive data. Read less