Rojas Plumbing & Heating

Rojas Plumbing earns strong marks across all four dimensions, with the review base large enough to support HIGH confidence in every category. Professionalism is well-documented — punctuality, courteous communication, and responsiveness appear repeatedly across dozens of reviews spanning multiple years — but is tempered by four negative reviews citing no-shows, ghosting, non-responsiveness, and... Read more

Rojas Plumbing earns strong marks across all four dimensions, with the review base large enough to support HIGH confidence in every category. Professionalism is well-documented — punctuality, courteous communication, and responsiveness appear repeatedly across dozens of reviews spanning multiple years — but is tempered by four negative reviews citing no-shows, ghosting, non-responsiveness, and one instance of shoddy work with no follow-through. Pricing is consistently praised as fair, reasonable, and often below competitor quotes, with multiple reviewers noting transparency and honesty around costs; one reviewer did flag an hourly rate as high for a minor repair. Project completion scores solidly, with the vast majority of reviewers confirming jobs were finished on time, callbacks were honored, and work was thorough — however, one reviewer reported a failed first repair attempt requiring a return visit, and another described a sink that began leaking again after service with no response to follow-up. Experience is well-supported by reviews describing skilled diagnosis, problem-solving in difficult conditions, and technically complex jobs completed successfully across a wide range of plumbing scenarios. The four 1-star reviews — covering a no-show appointment, ghosting after a bid meeting, non-responsiveness to calls, and a recurring leak after repair — are credible and specific enough to meaningfully reduce scores from what would otherwise be near-perfect ratings. Read less