Find Nearby Plumbers In San Francisco, California

Selvin Plumbing demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest area (89.5), with overwhelming evidence of punctuality, responsiveness, courteous behavior, and attention to detail (shoe covers, floor protection, cleanup). Project completion scores 88.0, supported by extensive documentation of same-day service, follow-through on callbacks, and thorough work. Pricing scores 85.0, with numerous reviews praising fair quotes, competitive rates, and honest recommendations that avoid unnecessary upsells. Experience scores 87.0, reflecting strong technical knowledge, problem-solving ability, and quality workmanship across diverse plumbing challenges. The company's performance is particularly notable given the large sample size (125 usable reviews) spanning multiple years.

• Two duplicate reviews detected (identical text dated 2023-06-10 and 2023-01-27; identical text dated 2018-06-20 appearing twice). Suggests possible review system duplication rather than fake reviews.
• Four reviews with minimal or no substantive content ('N/A', blank, or single generic phrases) reduce data quality slightly but do not indicate coordinated fake review activity.
• Two negative reviews (ratings 2.0 and 2.0) provide important counterbalance: one regarding poor follow-up communication on a dishwasher issue, one regarding delayed estimate delivery (3 weeks without follow-up). These are legitimate service failures that appropriately lower overall scores.
• One review (rating 4.0) noted incomplete first-time fix requiring callback, though callback was honored at no charge.
• Recency analysis: Approximately 45% of reviews are from 2024 or 2023 (past 12 months), with strong consistency in positive feedback across all time periods. No degradation in service quality over time is evident.
• No patterns of suspiciously identical phrasing or generic praise detected. Reviews contain specific details (shoe covers, response times, technical diagnoses, pricing comparisons) indicating authentic customer experiences.

This WW Score of 88.2 is highly reliable, based on 125 substantive reviews with consistent positive feedback across all dimensions and a strong foundation of recent reviews. The presence of legitimate negative feedback (2 reviews) and one incomplete-first-time-fix review adds credibility to the overall assessment. The company's performance is well-documented across diverse service types and customer situations, supporting confident reliance on this score for decision-making.

San Mateo Handyman (primarily Norman, with team members Ray, Derek, Juan, and Vic) demonstrates exceptional performance across all four dimensions. Professionalism is the strongest area, with 78 mentions highlighting punctuality, responsiveness, communication, and courteous demeanor. Project completion is well-documented across 68 reviews, showing consistent follow-through and timely delivery. Experience and technical knowledge are evident in 71 reviews, with customers praising diagnostic ability, problem-solving, and quality workmanship. Pricing receives strong marks (85/100) across 32 mentions, with customers consistently noting fair rates and transparency. The WW Score of 88.2 reflects a highly reliable, trustworthy service provider with strong execution across all operational areas.

• Three negative reviews (1-star ratings on 2022-08-01, 2021-11-08, and 2021-02-23) indicate occasional communication and follow-through failures, particularly with subcontracted electricians and delayed callbacks. These represent ~3% of total reviews but suggest inconsistency in managing third-party referrals.
• The 2021-02-23 review describes a 12-week communication breakdown after initial service failure, which is a significant red flag for project completion reliability in edge cases.
• Most reviews are from 2020-2024, with strong concentration in 2021-2022. Only 8 reviews predate 2020, limiting long-term historical perspective.
• No reviews mention warranty or guarantee policies, which is a notable absence in service documentation.
• While reviews are overwhelmingly positive (90/92 five-star ratings), the consistency and specificity of praise (detailed descriptions of communication, honesty, fair pricing) suggests authentic customer experiences rather than fake reviews. Language varies naturally across reviewers.

This WW Score of 88.2 is highly reliable and should be trusted as a strong indicator of service quality. The score is based on 92 reviews with substantial mention counts across all dimensions (32-78 mentions per category), all achieving HIGH confidence. However, the three documented service failures—particularly the 12-week communication breakdown—warrant acknowledgment that while Norman's typical performance is excellent, occasional lapses in follow-through and third-party coordination do occur, especially with subcontracted services.

General SF (Yevgeny) demonstrates exceptional professionalism with 91.5/100 across 72 reviews, characterized by responsiveness, punctuality, patience, and courteous communication. Technical expertise scores 89.0/100 across 65 reviews, with consistent praise for knowledgeable problem-solving and meticulous workmanship. Project completion rates 85.0/100 across 58 reviews, with strong follow-through on jobs and callbacks, though three negative reviews cite communication breakdowns on larger projects. Pricing is fair at 82.0/100 across 18 mentions, with customers noting reasonable rates and transparency, though one review disputes cost justification for carpentry work. The WW Score of 88.2 reflects a highly reliable contractor with exceptional interpersonal skills and technical competence.

• Three negative reviews (1-star ratings from 2022-04-27, 2020-08-25, 2018-08-07) indicate communication failures on larger/more complex projects, suggesting potential capacity or prioritization issues with bigger jobs
• One 2-star review (2018-06-24) disputes quality and cost on carpentry/drywall work, suggesting potential weakness outside core plumbing/electrical expertise
• Majority of reviews (approximately 65 of 80) are 5-star with highly positive language; while not necessarily fake, the uniformity warrants noting that negative experiences may be underrepresented
• Review dates span 2016-2024 with concentration in 2021-2022; recent reviews (past 12 months) show continued high ratings but lower volume, suggesting possible reduced availability

This WW Score of 88.2 is highly reliable for assessing professionalism, experience, and general plumbing/electrical work quality, supported by 65+ mentions across multiple dimensions and consistent positive feedback over 8 years; however, caution is warranted for large-scale projects, carpentry/drywall work, or situations requiring sustained communication on complex jobs, as evidenced by documented communication failures.

Arnulfo (Clean Pipes Plumbing) demonstrates exceptional performance across all four dimensions. Professionalism is a standout strength, with 87 reviews explicitly praising punctuality, responsiveness, communication, cleanliness, and courteous demeanor. Project completion is consistently reliable with 95 mentions of jobs finished on time, problems solved, and follow-through honored—though one notable 2-star review from March 2024 indicates a chronic issue that persisted despite multiple paid visits, which tempers the score slightly. Pricing receives strong marks across 52 reviews for fair quotes, transparency, and competitive rates compared to other contractors. Experience is well-documented with 68 mentions of skilled workmanship, technical knowledge, and problem-solving ability, particularly with complex issues like tree roots and hidden plumbing challenges. The overwhelming majority of reviews are from the past 12 months (approximately 85%), ensuring recency and relevance.

• One significant negative review (2-star, March 2, 2024) reports that Arnulfo failed to diagnose and fix a chronic plumbing issue despite multiple paid visits over a year, with the problem ultimately resolved by a different plumber. This is the only negative review in the dataset and suggests potential limitations in diagnostic capability for complex or recurring issues.
• The dataset contains 99 five-star reviews and 1 two-star review, creating a heavily skewed distribution. While this may reflect genuine quality, the extreme concentration of perfect ratings (99%) is atypical and warrants cautious interpretation. However, no evidence of fake reviews was detected—reviews contain specific details, varied language, and contextual specificity that suggests authenticity.
• Review dates span from June 2021 to September 2024, with strong concentration in 2021-2023 and recent activity in 2024, indicating sustained business operation and consistent customer engagement.

This WW Score of 88.2 is highly reliable, based on 100 reviews with strong data across all four dimensions and HIGH confidence levels. However, the single 2-star review documenting a failure to resolve a chronic plumbing issue suggests that while Arnulfo excels in routine and straightforward repairs, complex diagnostic challenges may occasionally exceed his capabilities. Prospective customers should expect excellent service for standard plumbing work but may want to discuss complex or recurring issues in detail before engagement.

Save Now Plumbing demonstrates exceptional performance across all four dimensions. The company excels in professionalism with consistently praised responsiveness, punctuality, and courteous service from both Ben and Sal. Pricing is notably competitive and transparent, with multiple reviews highlighting honest assessments that prevent unnecessary expensive repairs. Project completion is reliable with same-day or next-day service frequently delivered, and customers report thorough follow-through on promised work. Technical expertise is evident through skilled problem-solving, quality workmanship, and educational customer interactions. The overwhelming majority of reviews are recent (within past 5 years) and highly detailed, indicating genuine customer experiences.

• One review (2019-09-09, 3-star rating) reports uncertainty about whether the problem was actually fixed, suggesting a potential service quality concern that warrants attention despite the overwhelmingly positive feedback elsewhere.
• The review corpus is heavily skewed toward 5-star ratings (98 of 100 reviews), which is unusually high. However, the reviews contain specific, varied details about different service scenarios, different technicians (Ben, Sal, Salvador, Jose), and different problem types, suggesting authenticity rather than fake reviews. The consistency of praise appears earned rather than fabricated.
• Most reviews are from 2015-2024, with a concentration in 2017-2021. Only 8 reviews are from 2024, limiting assessment of very recent performance trends.

This WW Score of 88.2 is highly reliable, based on 99 usable reviews with consistent, detailed feedback across all four dimensions. The HIGH confidence rating reflects strong mention counts (42-91 per dimension) and authentic, specific customer narratives that demonstrate genuine service experiences rather than generic praise.

Eric Brand Plumbing demonstrates exceptional performance across all four dimensions with consistently high marks. Professionalism is the strongest area (92.0), with 68 reviews explicitly praising punctuality, responsiveness, communication, and courteous demeanor. Project completion scores 87.0 across 65 mentions, reflecting reliable follow-through and on-time delivery, though one 2023 review noted declining responsiveness and an unsatisfactory resolution to a sink stopper issue. Pricing is competitive and fair (85.5 across 42 mentions), with customers frequently noting reasonable rates and transparent quotes. Experience is strong (89.0 across 58 mentions), with extensive praise for technical skill, problem-solving ability, and quality workmanship. The single 4-star review from October 2023 is the only negative data point in an otherwise overwhelmingly positive dataset.

• Extremely high concentration of 5-star reviews (79 out of 80) raises minor concern about potential selection bias or review filtering, though the single 4-star review provides some balance and credibility.
• One substantive negative review (2023-10-26) documents a real service failure: customer was told to source their own replacement part, resulting in mismatched drain installation and poor follow-up. This is the only explicit complaint about service quality and should be weighted appropriately.
• Review recency: 25 reviews are from 2024 (recent), 15 from 2023, and 40 from 2022 or earlier. Most recent reviews (2024) are uniformly 5-star with high praise, suggesting current service quality remains strong.
• No evidence of fake reviews detected. Reviews contain specific details, varied scenarios, named team members (Eric, Mark, Steve, Rayna), and authentic customer voices. Language varies naturally across reviews.

This WW Score of 88.2 is highly reliable and should be trusted as a strong indicator of contractor quality. The score is based on 80 reviews with substantial mention counts across all dimensions (42-68 mentions each), all achieving HIGH confidence. The single negative review from 2023 is documented and specific, adding credibility to the overall assessment. However, the extreme concentration of 5-star ratings (98.75%) suggests potential selection bias in the review pool; prospective customers should view this as a genuinely excellent contractor while remaining aware that the review sample may not capture all dissatisfied customers.