Joseph C Sand

Bob Sand demonstrates strong technical expertise and fair pricing, with most customers praising his skill, efficiency, and honest cost estimates. However, professionalism is significantly undermined by recurring communication failures: multiple customers report difficulty reaching him, missed appointments without notice, and failure to return calls—issues that appear across reviews spanning 2011... Read more

Bob Sand demonstrates strong technical expertise and fair pricing, with most customers praising his skill, efficiency, and honest cost estimates. However, professionalism is significantly undermined by recurring communication failures: multiple customers report difficulty reaching him, missed appointments without notice, and failure to return calls—issues that appear across reviews spanning 2011–2024. While his work quality and problem-solving ability remain consistently high, his responsiveness and follow-through on commitments create a notable gap between his technical competence and customer service reliability. The pattern suggests burnout or capacity constraints rather than dishonesty. Read less