Citywide Plumbing

Citywide Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (88.5) and solid project completion (85.0). The company excels at punctuality, responsiveness, communication, and technical skill, with the vast majority of reviews praising on-time arrivals, quick responses, and quality workmanship. However, pricing emerges as a notab... Read more

Citywide Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (88.5) and solid project completion (85.0). The company excels at punctuality, responsiveness, communication, and technical skill, with the vast majority of reviews praising on-time arrivals, quick responses, and quality workmanship. However, pricing emerges as a notable weakness (72.0), with multiple customers reporting unexpected charges, inflated estimates, and lack of transparent cost breakdowns. While most reviews are highly positive and recent (2024 and 2023), the negative reviews consistently cite pricing discrepancies and poor handling of disputes, suggesting systemic issues with quote accuracy and customer communication around costs. Read less