Bill Bragg Plumbing

A.B. Plumbing (Bill Bragg Plumbing) has a strong foundation of positive reviews spanning over a decade, with many customers praising prompt response times, honest assessments, fair pricing, and quality workmanship on a wide variety of jobs. The experience dimension scores well due to consistent mentions of skilled diagnostics, thorough repairs, and technicians who explain issues clearly and go abo... Read more

A.B. Plumbing (Bill Bragg Plumbing) has a strong foundation of positive reviews spanning over a decade, with many customers praising prompt response times, honest assessments, fair pricing, and quality workmanship on a wide variety of jobs. The experience dimension scores well due to consistent mentions of skilled diagnostics, thorough repairs, and technicians who explain issues clearly and go above and beyond. However, professionalism is meaningfully dragged down by a recurring and serious pattern of no-shows, missed callbacks, incomplete quotes, and at least one review citing a racially insensitive comment — these are not isolated incidents but appear across multiple years and multiple reviewers. Pricing scores moderately well overall, with most customers finding rates fair or reasonable, though one review flagged a $325 charge for a 15-20 minute job with $20 in parts as excessive. Project completion scores positively in the majority of cases where work was actually performed, but is tempered by several reviews where the company refused jobs, abandoned bids, or failed to follow through on scheduled visits. Read less