Bay Area Sewer Inspections

Bay Area Sewer Inspections, led by John Prior and his son Sean, earns strong marks across all four dimensions based on a large and detailed review pool spanning over a decade. Professionalism is consistently praised — punctuality, communication, and friendly demeanor appear in the vast majority of reviews, though two reviews (1-star and 2-star) explicitly cite a no-show and a pattern of cancella... Read more

Bay Area Sewer Inspections, led by John Prior and his son Sean, earns strong marks across all four dimensions based on a large and detailed review pool spanning over a decade. Professionalism is consistently praised — punctuality, communication, and friendly demeanor appear in the vast majority of reviews, though two reviews (1-star and 2-star) explicitly cite a no-show and a pattern of cancellations and non-responsiveness, which meaningfully temper the professionalism score. Project completion scores well overall, with many reviewers noting that John succeeded where other companies failed, but the 1-star review describes a job that was not adequately completed and a contractor who subsequently became unresponsive, and a 3-star review describes an incomplete inspection charged at full price — both of which are weighted against the otherwise strong completion record. Pricing is frequently cited as fair, competitive, and transparent, with multiple reviewers specifically noting estimates came in at half the price of competitors, supporting a solid but not perfect pricing score. Experience and technical knowledge are among the most consistently praised attributes, with reviewers repeatedly highlighting John's ability to diagnose complex issues, use of camera and hydro-jet technology, and deep familiarity with San Francisco's older sewer infrastructure. Read less