The Works Plumbing

Water Wise Plumbing and The Works Plumbing (appears to be the same or closely affiliated company based on overlapping reviews) demonstrates strong overall performance with a WW Score of 81.2. Professionalism is a clear strength, with 89 mentions highlighting punctuality, responsiveness, courteous staff, and excellent communication. Project completion is solid with 78 mentions showing reliable foll... Read more

Water Wise Plumbing and The Works Plumbing (appears to be the same or closely affiliated company based on overlapping reviews) demonstrates strong overall performance with a WW Score of 81.2. Professionalism is a clear strength, with 89 mentions highlighting punctuality, responsiveness, courteous staff, and excellent communication. Project completion is solid with 78 mentions showing reliable follow-through, emergency response capability, and thorough work. Experience scores well at 84.6 across 71 mentions, reflecting skilled technicians (particularly Shawn/Fred) who diagnose problems accurately and deliver quality workmanship. Pricing is the weakest dimension at 76.8, with 42 mentions revealing mixed feedback—while many customers praise fair pricing and transparency, several negative reviews cite overbilling, unexpected charges, and aggressive upselling tactics that undermine trust. Read less