SD Rooter Co

SD Rooter Co., led by owner Jesse, demonstrates strong overall performance with a WW Score of 82.1. Professionalism is the standout dimension (87.5), with 48 reviews explicitly praising punctuality, communication, courtesy, and responsiveness. Project completion scores 81.8 across 38 mentions, though some negative reviews reveal follow-through issues and incomplete repairs. Experience is solid at ... Read more

SD Rooter Co., led by owner Jesse, demonstrates strong overall performance with a WW Score of 82.1. Professionalism is the standout dimension (87.5), with 48 reviews explicitly praising punctuality, communication, courtesy, and responsiveness. Project completion scores 81.8 across 38 mentions, though some negative reviews reveal follow-through issues and incomplete repairs. Experience is solid at 85.0 (28 mentions), with customers consistently noting technical knowledge and quality workmanship. Pricing is the weakest dimension at 76.3 (22 mentions), with legitimate complaints about overcharging and upselling alongside praise for fair rates and transparency. The company shows genuine strengths in emergency response and customer care but has documented integrity concerns that warrant caution. Read less