Proper Plumbing

Proper Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the standout dimension, with the overwhelming majority of reviewers explicitly praising punctuality, communication, friendliness, and responsiveness — including after-hours availability and proactive scheduling updates. Pricing is co... Read more

Proper Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the standout dimension, with the overwhelming majority of reviewers explicitly praising punctuality, communication, friendliness, and responsiveness — including after-hours availability and proactive scheduling updates. Pricing is consistently described as fair, competitive, and transparent, with multiple reviewers noting that Proper Plumbing came in significantly below competing quotes. Project completion scores are high, with nearly all jobs described as fully resolved, often same-day or next-day, though two negative reviews (a 1-star for abandoned follow-through and a 3-star for a post-repair leak with no response) prevent a perfect score. Technical experience and workmanship are praised across a wide variety of complex jobs including slab reroutes, sewer line replacements, tankless water heater installs, and diagnostic problem-solving, with several reviewers specifically noting that Proper Plumbing correctly diagnosed issues that other companies had misidentified. Read less