Powers Plumbing

Powers Plumbing presents a deeply divided picture across its review history. Older reviews (pre-2021) are predominantly positive, praising specific technicians like Jeff, Eric, Corey, and Doug for punctuality, technical skill, and honest pricing. However, reviews from 2022 onward — particularly 2023–2025 — show a sharp and consistent decline across all dimensions, with numerous customers cit... Read more

Powers Plumbing presents a deeply divided picture across its review history. Older reviews (pre-2021) are predominantly positive, praising specific technicians like Jeff, Eric, Corey, and Doug for punctuality, technical skill, and honest pricing. However, reviews from 2022 onward — particularly 2023–2025 — show a sharp and consistent decline across all dimensions, with numerous customers citing incomplete work, billing fraud, hidden charges, poor communication, and work that had to be redone by other companies. Pricing is the weakest dimension, with repeated complaints about undisclosed travel-time billing, hidden consumable fees, charging for time when no work was performed, and significant markups on parts. Project completion is severely impacted by multiple accounts of jobs left unfinished, leaks made worse, and technicians returning multiple times without resolution. Professionalism scores are dragged down by combative customer service staff, owner unresponsiveness, and technicians arriving unprepared or incompetent, though some individual technicians still receive strong praise. Read less