Point Loma Electric & Plumbing

Point Loma Electric and Plumbing has a strong base of positive reviews praising individual technicians for professionalism, courtesy, and technical skill, which drives a solid experience score. However, professionalism is significantly dragged down by a recurring and serious pattern of missed appointments, no-shows, and poor communication — with at least 10 or more reviews explicitly describing ... Read more

Point Loma Electric and Plumbing has a strong base of positive reviews praising individual technicians for professionalism, courtesy, and technical skill, which drives a solid experience score. However, professionalism is significantly dragged down by a recurring and serious pattern of missed appointments, no-shows, and poor communication — with at least 10 or more reviews explicitly describing being stood up or having appointments cancelled without proactive notice. Pricing is the weakest dimension by far, with dozens of reviewers explicitly calling out costs as significantly above market rate, sometimes double or triple competing quotes, and several reviewers cancelling jobs solely due to price. Project completion is mixed: many jobs are described as completed well and on time, but there are notable failures including unresolved problems after payment, work that created new issues, and foremen who never showed for follow-up appointments. The overall score reflects a company with genuine technical talent but systemic operational and pricing problems that meaningfully undermine the customer experience. Read less