Perry Plumbing & Pipelining

Perry Plumbing earns strong marks for professionalism and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians by name and describing thorough, skilled work on complex cast iron and sewer lining projects. Project completion scores well overall, with most jobs described as finished on time and to satisfaction, but is meaningfully dragged down by a recurring ... Read more

Perry Plumbing earns strong marks for professionalism and experience, with the vast majority of reviewers praising courteous, knowledgeable technicians by name and describing thorough, skilled work on complex cast iron and sewer lining projects. Project completion scores well overall, with most jobs described as finished on time and to satisfaction, but is meaningfully dragged down by a recurring and serious pattern of no-shows and last-minute cancellations — at least four separate reviewers described confirmed appointments being abandoned without proactive notification, causing significant inconvenience. Pricing is the weakest dimension by a wide margin: multiple reviewers explicitly called out charges they considered 2x to 5x higher than competitors, surprise after-hours fees, and at least one credible allegation of a technician recommending an unnecessary $900+ replacement for a fixable unit. The WW Score reflects a company with genuinely skilled and personable field staff but systemic issues in scheduling reliability, pricing transparency, and after-hours fee communication that meaningfully undercut an otherwise strong service reputation. Read less