Mr. Rogers Neighborhood Plumbing

Mr. Rogers Neighborhood Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning 2020 through mid-2025. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, courtesy, and responsiveness — including same-day and after-hours service. Experience scores are al... Read more

Mr. Rogers Neighborhood Plumbing earns strong scores across all four dimensions, driven by an exceptionally large and detailed review base spanning 2020 through mid-2025. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, courtesy, and responsiveness — including same-day and after-hours service. Experience scores are also high, with multiple reviewers noting technicians solved problems that other plumbers could not, and demonstrating technical depth across complex jobs including repiping, gas lines, tankless water heater installations, and underground leak detection. Pricing is generally praised as fair, reasonable, and transparent, though one detailed 1-star review from July 2024 credibly alleges significant overcharging on parts (flex hoses quoted at $500 vs. ~$125 in parts), which moderately tempers the pricing score. Project completion is strong overall, with one notable exception: a 2023 review described a tankless water heater installation that required a callback from the owner to correct issues, though the resolution was ultimately praised. Read less