Michael’s Drains and Water heaters

Michael receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, responsiveness, friendliness, and willingness to take emergency and after-hours calls. Pricing is frequently noted as competitive, affordable, and significantly better than competing estimates, with multiple... Read more

Michael receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, responsiveness, friendliness, and willingness to take emergency and after-hours calls. Pricing is frequently noted as competitive, affordable, and significantly better than competing estimates, with multiple reviewers explicitly calling out that he avoids upselling. Project completion is strong, with nearly every reviewer confirming the job was finished correctly and the work area left clean; the one 4-star review noted a callback was required to fully seat a toilet, though Michael did return and resolve it. Experience scores well based on reviewers describing quick diagnosis, effective resolution of recurring or complex drain issues, and technical competence across water heaters, sewer lines, and drain systems. The score is tempered slightly by the single incomplete-job incident and the fact that a meaningful portion of reviews are more than 3 years old. Read less