Fraser Plumbing Services

Fraser/PIC Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength (87.5), with extensive evidence of punctuality, courteous communication, and responsive customer service across 89 reviews. Project completion scores well at 85.0 based on 72 mentions, though some callbacks and follow-up work were required in isolated cases. Experience is solid ... Read more

Fraser/PIC Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a clear strength (87.5), with extensive evidence of punctuality, courteous communication, and responsive customer service across 89 reviews. Project completion scores well at 85.0 based on 72 mentions, though some callbacks and follow-up work were required in isolated cases. Experience is solid at 86.5 with 68 mentions confirming technical competence and problem-solving ability. Pricing is the weakest dimension at 76.0 (28 mentions), with multiple complaints about high service call minimums ($175–$295), overpricing relative to competitors, and lack of upfront cost transparency, though many reviews also praise competitive rates. The company shows strong integrity and customer focus, but pricing consistency remains a concern. Read less